24/7 EMERGENCY RESPONSE
Fire Department Board Up Line: 844-677-FIRE
Serving Southeast Michigan Since 2005
Get Help Now
Home > Services > Insurance Claims Consulting

Expert Insurance Claims Advocacy

Insurance Claims Consulting & Full Damage Documentation

Insurance companies don’t always offer full coverage on first estimates. ICON’s claims specialists document every detail, prepare supplemental claims, coordinate with adjusters, and fight to ensure you receive complete compensation for disaster recovery.
✓ Insurance Adjuster Certified✓ Claims Consulting Specialists✓ Supplemental Claims Experts

Get Emergency Help Now

We respond within 60 minutes, 24/7
Get Emergency Help
✓ We typically respond within 15 minutes for emergencies
Damage Documentation Within 24 Hours
Supplemental Claims Secure $$$
Full Insurance Advocacy
  • Our Proven Method

Our Claims Consulting Process

A proven approach to maximize insurance coverage and resolve claims faster

01

Initial Damage Assessment

ICON’s certified adjuster inspects your property, documents all visible damage, and identifies areas often missed by initial insurance estimates.

02

Scope of Loss Preparation

We create a detailed scope of loss using industry standards, building codes, and current material pricing—not discount contractor estimates.

03

Insurance Company Coordination

We present the scope to your insurance company, meet with adjusters on-site, and answer all technical questions to support the claim.

04

Supplemental Claim Filing

When initial estimates are insufficient, we prepare supplemental claims backed by detailed documentation, contractor quotes, and expert analysis.

05

Ongoing Advocacy

Throughout restoration, we coordinate with the insurance company, manage change orders, and fight for additional coverage as new issues are discovered.

06

Final Settlement & Documentation

We ensure all covered work is paid for, manage final inspections, and provide complete documentation for your records.

Our Claims Consulting Process

A proven approach to maximize insurance coverage and resolve claims faster

1

Initial Damage Assessment

ICON’s certified adjuster inspects your property, documents all visible damage, and identifies areas often missed by initial insurance estimates.
2

Scope of Loss Preparation

We create a detailed scope of loss using industry standards, building codes, and current material pricing—not discount contractor estimates.
3

Insurance Company Coordination

We present the scope to your insurance company, meet with adjusters on-site, and answer all technical questions to support the claim.
4

Supplemental Claim Filing

When initial estimates are insufficient, we prepare supplemental claims backed by detailed documentation, contractor quotes, and expert analysis.
5

Ongoing Advocacy

Throughout restoration, we coordinate with the insurance company, manage change orders, and fight for additional coverage as new issues are discovered.
6

Final Settlement & Documentation

We ensure all covered work is paid for, manage final inspections, and provide complete documentation for your records.

Initial Damage Documentation & Assessment

Insurance companies rely on documentation to settle claims. ICON’s certified adjusters use industry-standard inspection protocols, infrared thermal imaging, moisture detection, and drone photography to document every detail of damage—visible and hidden. This documentation becomes the foundation of your claim and ensures nothing is missed.
  • ✓Certified adjuster inspections
  • ✓Infrared thermal imaging technology
  • ✓Drone photography and documentation
  • ✓Complete damage database for claims

Scope of Loss & Accurate Pricing

Insurance adjusters sometimes use outdated material pricing or contractor estimates. ICON prepares detailed scopes of loss using current pricing, full building code compliance, and premium materials—not discount alternatives. We fight for your coverage, not cut corners.
  • ✓Industry-standard scope preparation
  • ✓Current material and labor pricing
  • ✓Full building code compliance
  • ✓Detailed line-item documentation

Supplemental Claims & Additional Coverage

Initial estimates frequently don’t account for hidden damage discovered during restoration. That’s where supplemental claims help. ICON prepares detailed supplementals backed by contractor findings, moisture reports, and expert analysis—often securing thousands in additional coverage your insurance company initially denied.
  • ✓Hidden damage discovery and documentation
  • ✓Expert supplemental claim preparation
  • ✓Contractor quote compilation
  • ✓On-site adjuster meetings for approval

Customer Reviews

Why Insurance Companies Partner With ICON

Insurance companies know ICON prepares accurate claims that resolve faster. Our documentation is thorough, our supplementals are justified, and we work collaboratively to settle claims fairly.
$50M+
Total Claims Managed
98%
Supplemental Approval Rate
0 Cases
In Dispute
30 Days
Avg. Claims Resolution

Insurance Claims FAQs

ICON’s experts understand insurance policy language, building codes, and claim negotiation. We secure thousands more in coverage than homeowners typically receive alone.

ICON’s claims consulting is FREE when you use us for restoration work. Our fee comes from the insurance settlement, not from your pocket.

Denials can be appealed with proper documentation and legal argument. ICON has experience fighting claim denials and often reverses them through supplemental evidence.

Simple claims settle in 2–4 weeks. Complex claims with supplementals take 4–8 weeks. ICON’s detailed documentation accelerates the process.

Yes—supplemental claims are standard when restoration uncovers hidden damage. ICON files supplementals regularly and secures additional coverage in 80% of cases.

ICON has experienced, certified adjusters who can meet with insurance adjusters on-site, explain findings, and negotiate coverage. Most disputes are resolved.

Insurance Claim Stuck? Let Our Claims Experts Help.

Get a free assessment from our insurance specialists. We’ll review your claim and fight for the coverage you deserve.

Call 844-677-FIRE
Request a Callback