01
Emergency Contact & Assessment
Call our 24/7 line. We assess damage scope, create a pack-out plan, and coordinate with your insurance company.
02
Inventory & Documentation
Every item is carefully photographed, documented, and assigned a barcode for tracking. This documentation is critical for your insurance claim.
03
Pack-Out & Transportation
We carefully pack damaged items in secure containers and transport them to our climate-controlled restoration facility.
As a contents packout company, ICON handles the careful removal, transportation, tracking, and return of belongings during the restoration process.
04
Specialized Cleaning & Restoration
Fire-damaged items are cleaned of soot and smoke residue. Water-damaged items are dried and cleaned. Mold affected items are saved depending on material and severity.
Their content restoration specialists evaluate each item carefully and determine whether cleaning, drying, deodorization, or other restoration work is appropriate.
05
Deodorization & Odor Removal
Smoke and water odors are eliminated using thermal fogging, ozone treatment, and specialized deodorization techniques at the molecular level.
06
Return & Inventory Verification
Items are carefully packed and returned to your restored home. Final inventory verification ensures nothing is lost.